Whatever
you can do, or dream you can, begin it. Boldness has genius, power and magic in it. –Johann
Wolfgang von Goethe
Monday 4 July 2016
Friday 1 July 2016
Gigastreams Consulting
“Technology is nothing. What’s important is
that you have a faith in
people, that they’re basically good and smart, and if you give them tools,
they’ll do wonderful things with them.”– Steve Jobs
Thursday 30 June 2016
CUSTOMER RELATION OFFICER NEEDED URGENTLY AT LEKKI
Main Job Tasks and Responsibilities:
- deal directly with customers either by telephone, electronically or face to face
- respond promptly to customer inquiries
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle product and service inquiries
- provide pricing and delivery information
- perform customer verifications
- set up new customer accounts
- process orders, forms, applications and requests
- organize workflow to meet customer timeframes
- direct requests and unresolved issues to the designated resource
- manage customers' accounts
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- record details of actions taken
- prepare and distribute customer activity reports
- maintain customer databases
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
- provide feedback on the efficiency of the customer service process
Requirements:
- Females
- OND and HND only
- Experience in a similar role
